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+1 865-771-5880
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Our Office Location
7671 s. Northshore Dr suite 3, Knoxville Tennessee 37919
Water Damage Restoration in Knoxville, TN
Local Restoration Crews Serving Knoxville and East Tennessee
Since 2018
24/7 Disaster restoration services
24/7 Emergency Disaster Restoration Services in
Knoxville, TN
Hometown Restoration Group is a Knoxville based property restoration company that has served the city and the surrounding 45 minute radius since 2018. Our mission is simple. When water, fire, mold, or another disaster hits your property, you get a fast local response, a crew that handles the full scope of damage, and clear answers from the first phone call to the final walkthrough. We live and work in Knoxville, and we treat every home and business in our community the way we would want our own treated, with urgency, honesty, and care.
Get Emergency Restoration Services NOW!
OUR RESTORATION SERVICES
We handle the full scope of property damage with
One local team.
Water Damage Restoration
A burst pipe, appliance leak, or storm flood can cause thousands in secondary damage within a day. We extract standing water, set commercial drying equipment, and monitor moisture levels until your property is dry to industry standards.
Mold Remediation
Mold grows fast in East Tennessee humidity, especially after a water event. We find the moisture source, contain the affected area, remove contaminated materials, and verify the space is clean before we close out the job.
Fire Damage Restoration
Fire leaves behind layered damage, water from hoses, soot, smoke odor, and structural loss. Our crew handles every step in the right order, from emergency stabilization through smoke odor removal and repair.
Building Restoration Service
For commercial buildings, multi unit properties, and larger homes, we scale crews and equipment to match the job and minimize business interruption.
Biohazard Cleanup
Discreet, professional cleanup for trauma scenes, unattended deaths, and contamination events, handled with dignity and proper decontamination protocols.
About Hometown Restoration Group
Eight Years Serving Knoxville, Answering Every Hour
Eight Years Serving Knoxville, Answering Every Hour
Hometown Restoration Group was founded in 2018 with one goal, to give Knoxville a restoration company that answers its own phone, sends its own crews, and stands behind its own work. Eight years later, we still operate the way we started. Our 10 person team runs out of our South Northshore Drive office in West Knoxville, serves homes and businesses across a 45 minute radius, and handles every job from the first emergency call to the final walkthrough.
We stayed small on purpose. A tight crew means the technician on your property today is the same one who will be there tomorrow, and the person who answers your phone call actually knows the job. No shifting subcontractors, no hand offs to strangers, no guessing who did what. When you hire us, you hire a Knoxville based team that will see this job through, and a company that plans to be answering Knoxville calls for another eight years and beyond.
Our Process
How We Restore Your Property Step by Step
Step 1. Emergency Contact
When you call our 24/7 emergency line, we gather essential information and dispatch a team immediately. Our goal is to arrive on site within hours, not days.
Step 2. Inspection and damage assessment
Our certified technicians conduct a complete inspection using moisture meters, thermal imaging, and other professional tools to identify all affected areas, including hidden damage.
Step 3. Water removal and extraction
For water damage, we begin extraction immediately using powerful pumps and vacuums. We also protect unaffected areas and remove salvageable belongings to prevent additional loss.
Step 4. Drying and dehumidification
We deploy industrial grade air movers and dehumidifiers to thoroughly dry all structures. For fire damage, we clean soot and smoke residue from all surfaces. For mold, we contain and remove contaminated materials safely.
Step 5. Cleaning and sanitation
We sanitize all affected areas using professional grade antimicrobial treatments and eliminate odors at their source using advanced deodorization techniques.
Step 6. Restoration and Reconstruction
Finally, we rebuild and restore your property to its original condition or better. This includes replacing drywall, flooring, painting, and any necessary structural repairs.
GAllery
We’re Proud of Some Completed Works
Who we help
Residential and Commercial Services
Serving Homeowners and Businesses Across Knoxville
We restore both Residential and Commercial properties, and we scale our response to match. For homeowners, that means a small focused crew, careful protection of your belongings, and direct communication while you are displaced or working around the damage. For commercial properties, hotels, offices, retail, and multi unit buildings, we bring larger equipment, coordinate with property managers and insurance adjusters, and phase the work so parts of the building can reopen while other areas are still being restored. One team, one standard of work, whether the property is a single family home or a 40 unit building.
We Proudly Serve The Following Communities
Hometown Restoration Group is based in West Knoxville on South Northshore Drive and serves more than 30 cities and neighborhoods across East Tennessee. One local team, one set of equipment, and one point of contact per job, no matter which community we are driving to. Find your city below to see how we serve your neighborhood.
WHY CHOOSE us
Why Choose Hometown Restoration Group?
When you call us, the technician who shows up works for us, drives our truck, and uses our equipment. We do not subcontract emergency work or rent gear on the fly. Our 10 person Knoxville team runs our own industrial extractors, air movers, dehumidifiers, and thermal imaging tools. We handle water, fire, mold, and biohazard work in house with one crew and one point of contact, so nothing falls between vendors. Every call rings through to a local dispatcher, not an out of state call center. Local crews, local equipment, local accountability, delivered the same way since 2018.
F.A.Q
Frequently Asked
Questions
Here are answers to common questions about our restoration services.
How fast can you respond to a water damage emergency in Knoxville?
Our local dispatch gets a crew moving as soon as you call. Exact arrival depends on your location within the 45 minute service radius, but properties in Knoxville and the inner suburbs typically see a technician on site fast, with mitigation starting the same visit.
Do you work directly with insurance companies?
Yes. We document every step of the job with moisture readings, progress photos, and detailed scope notes, and we communicate directly with your insurance adjuster when you want us to. Clear documentation makes claims smoother and reduces the chance of coverage disputes
How long does water damage restoration take?
Most residential water damage jobs complete structural drying within 3 to 5 days, depending on materials, the volume of water, and East Tennessee humidity conditions. Repair and rebuild work takes additional time based on the scope of damage.
Can mold come back after remediation?
Mold returns when the moisture source is not fixed. Our process finds and repairs the water source first, then removes contaminated materials under containment. We also verify humidity and moisture conditions before sign off so the space no longer supports new growth
What areas around Knoxville do you serve?
We serve Knoxville and communities within a 45 minute drive, including Farragut, Maryville, Alcoa, Oak Ridge, Lenoir City, Sevierville, Seymour, Powell, and many others across East Tennessee. See our service area list above for the full map.
Do you handle both residential and commercial restoration?
Yes. We restore single family homes, condos, apartments, hotels, offices, retail spaces, and multi unit buildings. Our crews scale up for commercial scopes and coordinate with property managers and adjusters to minimize downtime.
What makes Hometown Restoration Group different from national chains?
Every call rings through to our local Knoxville team, not an out of state call center. We run our own crews and equipment, handle every service in house, and stay accountable because our team actually lives in the community we serve.
Every Hour Matters. One Call. One Accountable Team.
When water, fire, mold, or another disaster hits your property, you need a local team that answers the phone, shows up fast, and stays until the job is done. That's been our promise to costumers since 2018.
Hometown Restoration Group is Knoxville's local property restoration team, serving homes and businesses across Knox County and the surrounding 45 minute radius since 2018. From water damage and mold to fire and biohazard cleanup, our crews handle every job in house with our own equipment, our own technicians, and a single point of contact from the first call through the final walkthrough.
Contact Now
Office Location
7671 s. Northshore Dr suite 3, Knoxville Tennessee 37919
Office Info
+1 865-771-5880
