When water damage hits your East Knoxville home, every hour counts before drywall swells, hardwood floors cup, and mold spores activate in East Tennessee humidity. Hometown Restoration Group is based on South Northshore Drive in West Knoxville and has served the East Knoxville community since 2018. Our 10 person team arrives fast with industrial extractors, LGR dehumidifiers, air movers, and thermal imaging tools. We answer our own phones, run our own equipment, and handle every job from emergency extraction through final walkthrough. No subcontractors.
Hometown Restoration Group serves the East Knoxville community from our [Knoxville → Knoxville anchor city page] headquarters on South Northshore Drive. East Knoxville covers a wide stretch of established neighborhoods, from the historic Park City and Morningside districts close to downtown out to the Burlington community along Asheville Highway, plus the Holston Hills area further east. The housing stock is varied, including early 1900s Foursquare and Craftsman homes near Magnolia Avenue, mid century brick ranches in Holston Hills, and post war bungalows throughout the Burlington and Five Points areas. Each style brings different water damage challenges. Older homes face aging plumbing and original plaster wall absorption, while mid century properties along Holston Drive often have full basements that flood during heavy rain. Our crew handles all of it.
A burst pipe, appliance leak, or storm flood can cause thousands in secondary damage within a day. We extract standing water, set commercial drying equipment, and monitor moisture levels until your property is dry to industry standards.

Mold grows fast in East Tennessee humidity, especially after a water event. We find the moisture source, contain the affected area, remove contaminated materials, and verify the space is clean before we close out the job.

Fire leaves behind layered damage, water from hoses, soot, smoke odor, and structural loss. Our crew handles every step in the right order, from emergency stabilization through smoke odor removal and repair.

For commercial buildings, multi unit properties, and larger homes, we scale crews and equipment to match the job and minimize business interruption.

Discreet, professional cleanup for trauma scenes, unattended deaths, and contamination events, handled with dignity and proper decontamination protocols.


East Knoxville homes span more than a century of construction, from 1900s Foursquares in Park City to mid century ranches in Holston Hills to newer builds along Strawberry Plains Pike. Our 10 person team has worked across all of it, which means our crews know how different building eras respond to water and how to adjust drying timelines based on what we find. From our [Knoxville → Knoxville anchor city page] headquarters in West Knoxville, our crews reach East Knoxville addresses within the arrival window our dispatcher quotes. We run our own industrial extractors, LGR dehumidifiers, air movers, and thermal imaging tools, with no subcontractors. One crew handles water, mold, fire, and structural work together, so nothing falls between vendors when an older home reveals additional damage during restoration.

When water, fire, mold, or another disaster hits your property, you need a local team that answers the phone, shows up fast, and stays until the job is done. That's been our promise to costumers since 2018.

Restoration for Downtown condos, lofts, restaurants, and historic commercial buildings along Gay Street and Market Square.

Full water damage and restoration services across the city of Knoxville and all surrounding neighborhoods.

Local crews serving Old North Knoxville, Fourth and Gill, Parkridge, and the Fountain City community.
Here are answers to common questions about our restoration services.

Our crews dispatch from our West Knoxville office and typically reach East Knoxville addresses within the arrival window our dispatcher quotes on the call. We know the routes through downtown and along Magnolia Avenue well.
Yes. Our crew has worked on plenty of East Knoxville Foursquare, Craftsman, and bungalow homes from the early 1900s. We understand how original plaster, hardwood floors, and copper plumbing respond to water and protect historic materials whenever possible.
Aging plumbing in older Park City and Morningside homes, basement flooding in Holston Hills properties during heavy rain, winter pipe bursts, and roof leaks on older homes make up most of our East Knoxville water damage calls each year.
Yes. Burlington and Five Points are part of our regular East Knoxville service area. We cover homes near the Burlington Branch Library, along Asheville Highway, and throughout the surrounding residential streets.
Absolutely. East Knoxville summer humidity accelerates mold growth, sometimes within one to two days of water intrusion. Older homes with plaster walls and basement crawl spaces are especially vulnerable, which is why fast drying matters so much here.
We cover Knoxville, Downtown Knoxville, North Knoxville, South Knoxville, Strawberry Plains, Mascot, and other communities throughout Knox County and the surrounding East Tennessee region.
Hometown Restoration Group is Knoxville's local property restoration team, serving homes and businesses across Knox County and the surrounding 45 minute radius since 2018. From water damage and mold to fire and biohazard cleanup, our crews handle every job in house with our own equipment, our own technicians, and a single point of contact from the first call through the final walkthrough.
7671 s. Northshore Dr suite 3, Knoxville Tennessee 37919
+1 865-771-5880