When water damage hits your West Hills home, every hour counts before drywall swells, hardwood floors cup, and mold spores activate in East Tennessee humidity. Hometown Restoration Group is based just minutes away on South Northshore Drive and has served the West Hills community since 2018. Our 10 person team arrives fast with industrial extractors, LGR dehumidifiers, air movers, and thermal imaging tools. We answer our own phones, run our own equipment, and handle every job from emergency extraction through final walkthrough. No subcontractors, no rotating crews.
Hometown Restoration Group serves the West Hills community from our [Knoxville → Knoxville anchor city page] headquarters on South Northshore Drive, just down the road in West Knoxville. West Hills sits between Bearden and Cedar Bluff along the Kingston Pike corridor, made up mostly of mid century ranch homes, split levels, and traditional brick homes built between the 1950s and 1970s. Many West Hills properties have full basements that flood during heavy rain, original copper plumbing that fails during winter cold snaps, and crawl spaces that hold moisture year round. The neighborhood's mature tree canopy is beautiful but often pushes roots into older sewer lines, causing backups our crew sees regularly. Whether your home sits near West Hills Park or closer to the Walker Springs Road area, our local team knows the housing stock and the common failure points.
A burst pipe, appliance leak, or storm flood can cause thousands in secondary damage within a day. We extract standing water, set commercial drying equipment, and monitor moisture levels until your property is dry to industry standards.

Mold grows fast in East Tennessee humidity, especially after a water event. We find the moisture source, contain the affected area, remove contaminated materials, and verify the space is clean before we close out the job.

Fire leaves behind layered damage, water from hoses, soot, smoke odor, and structural loss. Our crew handles every step in the right order, from emergency stabilization through smoke odor removal and repair.

For commercial buildings, multi unit properties, and larger homes, we scale crews and equipment to match the job and minimize business interruption.

Discreet, professional cleanup for trauma scenes, unattended deaths, and contamination events, handled with dignity and proper decontamination protocols.


West Hills sits just minutes from our [Knoxville → Knoxville anchor city page] headquarters, which means our crews reach most West Hills addresses faster than almost any other area we serve. That proximity matters when a basement floods overnight or a pipe bursts before work. Our 10 person team runs our own industrial extractors, LGR dehumidifiers, air movers, and thermal imaging tools. We do not subcontract emergency work or rent gear on the fly.
One crew handles water, mold, fire, and structural work together, which is especially important in West Hills homes where basement flooding almost always brings mold concerns within days. Same faces from day one through final walkthrough.

When water, fire, mold, or another disaster hits your property, you need a local team that answers the phone, shows up fast, and stays until the job is done. That's been our promise to costumers since 2018.

Full water damage and restoration services across the city of Knoxville and all surrounding neighborhoods.

Local crews serving Bearden along Kingston Pike, Sequoyah Hills, and the broader Bearden corridor.

Fast response across Fox Den, Village Green, and the Turkey Creek corridor in Farragut.
Here are answers to common questions about our restoration services.

West Hills sits just minutes from our West Knoxville office, so our crews typically arrive faster here than in most areas we serve. The dispatcher quotes a specific arrival window the moment you call.
Basement flooding from heavy rain, winter pipe bursts in homes with original copper plumbing, sewer line backups from tree root intrusion, and crawl space moisture issues make up most of our West Hills water damage calls each year.
Yes. Many West Hills homes have full basements that flood during heavy storms or sump pump failures. We extract standing water, dry the structure thoroughly, and address any mold growth that has started.
Absolutely. West Hills crawl spaces often hold moisture year round, which accelerates mold growth. Many of our calls involve mold discovered during HVAC servicing, real estate inspections, or after a small leak goes unnoticed.
Yes. Our crew has worked on plenty of West Hills ranch homes, split levels, and traditional brick homes from the 1950s through the 1970s. We understand how aging materials respond to water and drying.
We cover Knoxville, Bearden, Farragut, Cedar Bluff, Sequoyah Hills, Rocky Hill, and other communities throughout Knox County and the surrounding East Tennessee region.
Hometown Restoration Group is Knoxville's local property restoration team, serving homes and businesses across Knox County and the surrounding 45 minute radius since 2018. From water damage and mold to fire and biohazard cleanup, our crews handle every job in house with our own equipment, our own technicians, and a single point of contact from the first call through the final walkthrough.
7671 s. Northshore Dr suite 3, Knoxville Tennessee 37919
+1 865-771-5880