This Privacy Policy explains how Hometown Restoration Group collects, uses, and protects personal information obtained through our website, phone calls, forms, and services. By using our website or services, you consent to the practices described in this Privacy Policy.

Hometown Restoration Group may collect personal information including names, phone numbers, email addresses, physical addresses, insurance related information, and details about property damage when you contact us, request services, submit a form, or communicate with us in any way. We may also collect technical information such as IP addresses, browser type, device information, and website usage data to improve site performance and user experience.

Personal information is used to provide and manage services, respond to inquiries, schedule appointments, communicate about projects, process payments, assist with insurance claims when applicable, and improve our operations. We may also use information to comply with legal obligations or protect our legal rights.

Hometown Restoration Group does not sell or rent personal information to third parties. Information may be shared with service providers, contractors, insurance representatives, or other third parties only when reasonably necessary to perform services, process payments, assist with claims, comply with legal requirements, or operate our business. These parties are only given access to information needed to perform their specific functions.

We take reasonable measures to protect personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may use cookies or similar tracking technologies to improve functionality, analyze website traffic, and enhance user experience. You may choose to disable cookies through your browser settings, though doing so may affect certain website features.

Our website may contain links to third party websites. Hometown Restoration Group is not responsible for the privacy practices or content of external sites, and users are encouraged to review the privacy policies of those websites separately.

Personal information is retained only as long as necessary to fulfill business purposes, comply with legal obligations, resolve disputes, or enforce agreements.

You may request access to, correction of, or deletion of your personal information by contacting Hometown Restoration Group directly. Requests will be handled in accordance with applicable laws and regulations.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and continued use of our website or services constitutes acceptance of the revised policy.

This Privacy Policy is governed by the laws of the state of TN, without regard to conflict of law principles.

If you have questions about this Privacy Policy or how your information is handled, please contact Hometown Restoration Group directly.